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Feedback

At Freedom Oz Care, we value your feedback and are committed to providing high-quality services to our clients. If you have any feedback, suggestions, or complaints, please don't hesitate to reach out to us. Your input helps us improve our services and ensures that we continue to meet your needs effectively.

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Other Agencies for Assistance

In addition to providing feedback directly to us, there are other agencies that can assist you with specific concerns:

  • Disability Services Commissioner: For issues related to disability services, you can contact the Disability Services Commissioner at odsc.com or by phone at 1800 677 342
  • Office of the Victorian Information Commissioner (OVIC): If you have concerns about personal or sensitive information, you can contact OVIC by mail at PO Box 24274 Melbourne VIC 3001 or by email at privacy@cpdp.vic.gov.au.
  • Health Complaints Commissioner: For complaints regarding health information, you can contact the Health Complaints Commissioner.
  • NDIA (National Disability Insurance Agency): Complaints to the NDIA can be lodged by phone at 1800 800 110 or by email at feedback@ndis.gov.au.
  • Commonwealth Ombudsman: For issues related to Commonwealth services, you can contact the Commonwealth Ombudsman by phone at 1300 362 072 or online at www.ombudsman.com.
  • Victorian Equal Opportunity and Human Rights Commission: If you have concerns about discrimination or human rights violations, you can contact the Victorian Equal Opportunity and Human Rights Commission by phone at 1300 292 153 or online at www.humanrightscommission.com.
  • NDIS Commission: Complaints related to the NDIS Commission can be made by phoning 1800 035 544 (TTY 133 677), arranging interpreters, or completing a complaint contact form.
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Get In Touch With Freedom Oz Care

Have questions or want to learn more about our services?

NDIS Funding Eligibility

NDIS funding is allocated based on individual needs, ensuring that eligible individuals receive the support necessary to maintain a healthy diet and overall well-being. Freedom Oz Care works closely with you to understand your nutritional needs and preferences, providing personalized support to help you achieve your nutrition goals.